Returns & Exchanges

At Ferplast, we want you to be completely satisfied with your fashion purchase. If your new items aren't the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the unworn items with original tags still attached into the original shipping box or any secure packaging.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.